The rules of the engagement.

1. 01The practice

   Synapse Digital is the registered business name of Darryn Wade Hume (ABN 42 268 797 234), an ASIC-registered Australian sole trader. We provide specialist counsel: performance marketing, practical AI implementation, and non-financial cryptocurrency guidance.

   We do not hold an Australian Financial Services Licence. Nothing on this website or in an engagement is financial product advice, a recommendation to buy, sell or hold any asset, legal advice, or tax advice.

2. 02Website

   This site is provided as information about the practice. Content may change without notice. You may not scrape it, copy it as your own, or use it to misrepresent a relationship with us.

   The site may be unavailable from time to time. We are not liable for that interruption.

3. 03Enquiries

   Submitting the enquiry form is a request to talk, not a booking and not an offer we are obliged to accept. We may decline work that is a poor fit, unlawful, or outside the practice.

   Do not include passwords, seed phrases, private keys, or other secrets in an enquiry.

4. 04Fees and hours

   Work is billed at a foundational rate of AUD $200 per hour. That rate will increase as demand for the practice increases. The rate that applies to your work is the one confirmed in writing before it starts.

   Where the scope is clear, we endeavour to quote the work up front rather than running an open meter. A quote is still based on the rate then in force. Hours, if billed, cover time spent on the work, including preparation, calls, platform time, and written follow-up.

   Invoices are payable in Australian dollars by the date stated on the invoice. Late invoices may pause the work. You are responsible for any GST if it applies.

5. 05How we work

   You remain responsible for your business, your budgets, your staff, and your decisions. We provide counsel and, where agreed, hands-on execution. We do not take over directors' duties.

   You will give timely access, truthful information, and lawful instructions. If those are late or wrong, the work and the hours will reflect that.

   Either party may end an engagement by written notice. You pay for hours already worked. We will hand back access and materials that are yours.

6. 06Performance marketing

   Media results depend on market conditions, creative, product, landing pages, platform rules and spend. We do not guarantee revenue, leads, rankings or return on ad spend.

   You are responsible for having the rights to the offers, claims, creative and customer data used in campaigns, and for complying with Australian Consumer Law, platform policies, and any industry rules that apply to you (including advertising rules for categories such as wagering).

7. 07AI implementation

   AI tools make mistakes. You must review outputs before they go to customers, staff or regulators. We do not warrant that a model, prompt or workflow will be error-free, unbiased, or suitable for a particular decision.

   You are responsible for the personal information and confidential material you put into any tool, and for telling your staff and customers what you are doing where the law requires it. We will not use your data to train public models.

8. 08Cryptocurrency guidance

   Cryptocurrency guidance is educational and operational only. It covers how and where to get started, how to protect yourself, how to avoid common traps, and how to think about the category. It is not financial product advice and must not be relied on as a recommendation to buy, sell, hold, stake, or transfer any asset.

   You remain solely responsible for every transaction and for any loss, including loss of keys, phishing, platform failure, volatility and tax. We do not take custody of assets, receive deposits, or recover stolen crypto.

   If a question requires an AFSL, a licensed adviser, or a lawyer, we will say so and stop. That is a feature of the practice, not a failure of it.

9. 09Confidentiality and intellectual property

   We will keep your confidential information confidential, except where disclosure is required by law or needed to do the work you asked for. You will do the same with ours.

   You keep the IP in materials you supply. We keep the IP in our methods, templates, and prior know-how. Deliverables we create for you in an engagement are licensed to you for your internal business use unless we agree otherwise in writing.

   We may mention the fact of an engagement in a general way. We will not publish a case study that identifies you without your say-so.

10. 10Australian Consumer Law

    Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot be excluded, restricted or modified.

    Where our liability can be limited and you are acquiring services as a consumer, our liability is limited, at our option, to supplying the services again or paying the cost of having them supplied again.

11. 11Liability

    To the extent permitted by law, we are not liable for indirect, consequential, or pure economic loss; lost profits, revenue, data or opportunity; or loss arising from your decisions about media spend, software, or digital assets.

    Our aggregate liability for an engagement is limited to the fees you paid us for that engagement in the three months before the claim.

    You indemnify us against claims arising from your materials, your instructions, your failure to obtain licences or consents, or your use of work we delivered after you have signed off or gone live with it.

12. 12Governing law

    These terms are governed by the laws of Queensland, Australia. The courts of Queensland have non-exclusive jurisdiction.

    If a term is unenforceable, the rest still applies. These terms, together with any written statement of work, are the entire agreement for the work they cover.

    We may update these terms by posting a new version on this page. The version in force when you book hours is the one that applies to that booking, unless we both agree otherwise in writing.

Questions about this document: use the enquiry form. Also read the Privacy Policy.